Consumer Terms of Use for RatingRocker Platform

Effective Date: August 2023
Version: 1.0
Introduction

Welcome to RatingRocker, an inclusive online review platform that unites consumers and businesses to foster trust and encourage collaboration. Our platform is open to all, built on transparency, and committed to facilitating honest interactions. In this document, referred to as the "Terms," we outline the expectations we have of you as a user and what you can expect from us. By accessing and using our platform, you are bound by these Terms, which encompass the following policies, guidelines, and rules:

  • Privacy Policy: Describes our data collection and handling practices

  • Guidelines for Reviewers: Outlines acceptable and unacceptable platform usage

  • Policies: Whether you intend to browse, search, or submit reviews on RatingRocker, your acknowledgment and acceptance of these Terms are vital to understanding your rights and obligations. Any use of our platform implies your compliance with these Terms. You accept these Terms through actions such as browsing, accessing, searching, writing reviews, or affirming agreement through checkboxes or buttons.

Throughout these Terms, terms enclosed in "quotation marks" consistently hold the same meaning.

Access and Usage of RatingRocker

Outlined below are instructions for utilizing and accessing our platform.

  • Identification: In these Terms, "you" or "your" refers to any individual browsing, accessing, searching, or contributing to the platform. References to "RatingRocker," "we," "our," or "us" indicate the specific RatingRocker entity you are contracting with based on your geographical location.

  • Third-party Inclusions: Our platform may incorporate, present, or link to third-party products, services, or technology. These are independent of us, and we assume no responsibility for them. Platform compatibility with your setup cannot be guaranteed.

  • User Account: To engage with our platform beyond browsing, you must create a personal user account. This account is non-transferable and can be established via Facebook, Google, or email. When setting up, you choose a username, which must adhere to guidelines detailed in this section. You are responsible for safeguarding your account and associated data. You are also liable for the activities carried out under your account.

  • Responsibilities: Using our platform requires adherence to several requirements, including compliance with these Terms, Guidelines for Reviewers, and policies. Other obligations include adhering to age restrictions, maintaining platform integrity, refraining from malicious activity, and avoiding misleading, offensive, or unlawful behavior.

  • Guidelines and Policies: Utilizing our platform necessitates compliance with our Guidelines for Reviewers and policies. We retain the right to modify these guidelines and policies without notice, with any changes instantly applying to users. Ownership and Content Below, we elaborate on content ownership and platform elements.

  • RatingRocker's Ownership: We possess all content on the platform except for user-generated reviews Our ownership encompasses design, compilation, trademarks, and branding. Unauthorized usage of this content is prohibited.

  • User-generated Content: Content you submit remains your responsibility. You ensure necessary permissions for content creation and use. Submitted content, unless removed for policy violations, will be publicly displayed indefinitely. By posting content, you grant us broad rights for usage, as detailed in this section.

  • Feedback: Feedback from you is appreciated and may be used without limitation or compensation, solely at our discretion. Privacy and Data Handling We clarify our approach to data collection and management.

  • Personal Data: Personal data collected during platform usage is managed in accordance with our Privacy Policy. Confidentiality Both parties share the responsibility of protecting confidential information.

  • Confidentiality: Mutual protection of confidential information is agreed upon. Unauthorized access to such information, except for sharing with our affiliates, is prohibited. Termination and Suspension The conditions for suspending or terminating access to the platform are detailed.

  • Our Rights: Violation of these Terms, Guidelines for Reviewers, or policies may lead to immediate suspension or termination of your account or content.

  • Your Rights: You can delete your account, which results in the removal of your reviews and prevents future reviews. Disclaimer and Liability This section clarifies liability between users and RatingRocker.

  • Liability: Our responsibility extends only to foreseeable loss and damage directly caused by us. Liability is capped at £100.00 (British Pound Sterling) or equivalent.

  • Platform Availability: The platform is provided "as is" and without guarantees of uninterrupted availability. Dispute Resolution Dispute resolution procedures are outlined.

  • Dispute Resolution: Address concerns initially through our support team. If unresolved, claims will be brought in the jurisdiction specified Additional Considerations Other important matters to note.

  • Changes to Terms: We can modify the Terms without notice. Regular review is your responsibility, and changes take effect immediately.

  • Platform Changes: Platform changes, updates, or temporary unavailability may occur without notice.

  • Events Beyond Control: We are not liable for delays due to circumstances beyond our control.

  • Contact: Our support team can be reached using the provided contact form.

  • Language: Communications and notices under these Terms are to be in English. Translations are for convenience, with the English version prevailing.

  • Enforcement: Unenforceable portions of the Terms do not invalidate the rest.

  • Interpretation: Phrases like "include" or "for example" do not limit meanings, and "sole discretion" indicates decision-making authority.

  • Contracting Entities and Governing Law: Disputes are governed by the law specified, based on your contracting RatingRocker entity. These terms are provided to ensure your understanding of our platform and your rights and obligations within it. If you have any queries or concerns, our support team is available to assist.